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Frequently asked questions

How long does delivery take?

Nairobi deliveries typically arrive within 1-2 business days. Upcountry deliveries take 2-4 business days depending on location.

Do your products come with a warranty?

Yes, most electronics come with a manufacturer warranty. Warranty length varies by product and brand - check the product page for details.

What payment methods do you accept?

We accept M-Pesa and major debit/credit cards. Payment is processed securely at checkout.

What is your return policy?

Items can be returned within 7 days of delivery if unused and in original packaging. Contact us to arrange a return.